Shipping policy
Thank you for shopping with us.
1. Shipping Charges
We offer free shipping on all orders. All product prices listed on our website are inclusive of shipping charges. There are no additional delivery fees at checkout.
2. Order Processing Time
All orders are processed within 1–3 business days after receiving your order confirmation email. You will receive another notification once your order has been shipped.
3. Delivery Time
Domestic Shipping
Estimated delivery time is 3–7 business days from the date of dispatch.
International Shipping
Estimated delivery time is 7–15 business days, depending on the destination country and customs processing.
4. Shipping Locations
We currently ship:
- Across all countries.
- Internationally to selected countries
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to track your shipment in real time.
6. Delays
While we strive to deliver your order on time, delays may occur due to:
- High order volumes
- Weather conditions
- Customs clearance (for international orders)
We appreciate your patience in such situations.
7. Incorrect Address
Please ensure that your shipping address is accurate. We are not responsible for orders delivered to incorrectly provided addresses.
8. Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with photos (if applicable). We will assist you with a resolution.
9. Contact Us
If you have any questions about shipping, feel free to contact us at:
Email: support@rudravo.com
Thank you for choosing us!